Pinnacle Hotel Management
  • - Residence Inn Anaheim Hills Yorba Linda (LAXAL)
  • Anaheim, CA, USA
  • Base + Commission
  • Full Time

 

  • Job Responsibilities: 

     

    • Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
    • Ensures that predetermined sales expectations are met or exceeded.
    • Develops and maintains relationships with key clients in order to produce group and/ or convention business.
    • Responds to all RFPs immediately.
    • Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
    • Confirms agreements in writing and forwards document to client and affected hotel departments.
    • Conducts tours of the hotel; entertains qualified potential clients in accordance with company and property policies and procedures.
    • Forecasts and accurately records and all bookings and cancelations.
    • Assists the GM with the implementation and achievement of the Sales Marketing plan.
    • Attends and represents company at trade shows and city-wide conventions.
    • Spends time each week away from hotel conducting outside sales calls and blitzes.
    • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
    • Maintains a professional image at all times through appearance and dress.
    • Follows company policies and procedures and is able to effectively communicate them to subordinates.
    • Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.
    • Other duties as assigned by supervisor or management

    • Develop sales action plans, and forecast and evaluate trends to modify  strategies that will enhance revenues effectively.

     

    Job Skills:

    1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
    2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
    3. Ability to use analytic skills for measuring business potential and value to the hotel.
    4. Ability to successfully interact with all levels of customers and hotel management.

     

     

    Job Qualifications:  Describe the minimum qualifications needed to complete the job responsibilities.

     

    Education

     

    Bachelors Degree in Business Administration, Marketing or related field

     

    Experience

     

    Minimum 3 years hotel sales experience or the equivalent amount of industry experience; OR equivalent level of education and work experience.

     

    Licenses/Certifications

     

    Possess a valid driver's license and be able to drive to customer appointments.

     

    Requirements:

    We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Pinnacle Hotel Management
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