Pinnacle Hotel Management
  • - Orlando Marriott Lake Mary (MCOML)
  • Full Time

OVERALL RESPONSIBILITIES:                               

Ensure that our guests receive efficient service in luggage, valet, transportation and any other guest inquiries. 



  • Minimum lifting of 50-70lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping, upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.



  • Practice the Basics of Brilliant Hosting at all times
  • Supervise and implement proper training for bell staff.
  • Maintain schedules, create logbooks and conduct periodic staff meetings.
  • Manage Payroll.
  • Ensure lobby, checkroom, valet dry cleaning, maintain payroll and luggage procedures are carried out according to standards.
  • Coordinate newspaper delivery, transportation and guest event information.
  • Organize the cleaning and polishing of bell carts
  • Each associate is expected to complete, within their ability, all reasonable requests by management.


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