Pinnacle Hotel Management
  • - Orlando Marriott Lake Mary (MCOML)
  • LAKE MARY, FL, USA
  • Hourly
  • Full Time

OVERALL RESPONSIBILITIES:                               

Responsible for carry the guest's luggage to and from the room and notifying the proper department for any needs the guest may have.

 

JOB REQUIREMENTS

  • Minimum lifting of 50-70lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping, upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.

 

ESSENTIAL FUNCTIONS:

  • Practice the Basics of Brilliant Hosting at all times
  • Answer bell stand phone and assist guests with luggage.
  • Ensure efficient delivery and retrieval of valet laundry, luggage and packages.
  • Operate and/or explain TDD operation for guests.
  • Keep work area and bell carts clean and assist in monitoring the main entrance.
  • Complete all checklists per shift and keep an accurate log.
  • Each associate is expected to complete, within their ability, all reasonable requests by management.
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