Pinnacle Hotel Management
  • - Palm Beach Gardens Marriott
  • Palm Beach Gardens, FL, USA
  • Hourly
  • Full Time
  • Medical, Dental, Vision, Life Insurance, PTO, Hotel Discounts Worldwide

OVERALL RESPONSIBILITIES:                       

Work in conjunction with the Managers of Food and Beverage to ensure quality product and timely service.

 

JOB REQUIREMENTS

  • Must have a min of 2-3 years restaurant supervisor experience; prefer hotel setting
  • Minimum lifting of 20lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping, upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.

 

ESSENTIAL FUNCTIONS:

  • Ability to perform the Basics of Brilliant Hosting while delivering Marriott's Core Values at all times.
  • Regular inspection of all areas in order to direct work.  Emphasis to be on sanitation and cleanliness.
  • Handle guest complaints immediately in the most diplomatic manner.
  • Spot check guest checks to ensure proper check handling procedures are being adhered to.  Operate POS system to process checks and any other transactions.
  • Maintain cleanliness of restaurant and oversee side duty completion.
  • Operate/Program PMS for daily specials.
  • Conduct Daily pre-meal meetings.
  • Each associate is expected to complete, within their ability, all reasonable requests by management.
  • Supervise and direct restaurant service plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
  • Daily inspection of restaurant and readiness according to standards.
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