Pinnacle Hotel Management
  • - BHI Daddy-O
  • Bay Harbor Islands, FL, USA
  • 12.00
  • Hourly
  • Full Time

Night Auditor responsibilities:

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Audit and balance reports from the day shifts

Schedule guest wake-up calls and reservations for the following day

Verify that all EOD work has been performed by other departments

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

Run EOD computer functions so they are complete by the end of the shift

Prepare guest bills for next-day checkouts and process reservation cards

Balance cash drawers and record receipts

 

 Night Auditor skills and requirements:

High school diploma/GED required

2+ years' experience in customer service or hospitality

Excellent communication and math skills

Ability to learn computer functions and other on-the-job skills

Exceptional customer service skills

Pinnacle Hotel Management
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