Pinnacle Hotel Management
  • - Residence Inn Boston Tewksbury Andover (BOSBT)
  • Tewksbury, MA, USA
  • 12-14
  • Hourly
  • Full Time

OVERALL RESPONSIBILITIES:                       

Provide excellent guest service in an efficient, courteous and professional manner.



  • Minimum lifting of 30lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping,  and upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.



  • Practice the Basics of Brilliant Hosting at all times
  • Check guests in and out, finish daily checklist and log guest mail and faxes.
  • Assist in blocking of reservations and any cancellations.
  • Inform guests about hotel services, directions, room rates and amenities.
  • Operate and/or explain TDD operation for guests.
  • Each associate is expected to complete, within their ability, all reasonable requests by management.
Pinnacle Hotel Management
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