Pinnacle Hotel Management
  • - Residence Inn Boston Tewksbury Andover (BOSBT)
  • Tewksbury, MA, USA
  • 12.00
  • Hourly
  • Part Time

OVERALL RESPONSIBILITIES:                       

Responsible for operation of the audit functions and respond to and resolve night emergencies according to procedure.



  • Minimum lifting of 30lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping, and upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.



  • Practice the Basics of Brilliant Hosting at all times
  • Answer phones and check guest in/out of hotel.
  • Post room and tax to all active guest accounts.
  • Run computer reports and input data.
  • Audit guests and group accounts to make sure they are consistent with room rates and sales contracts.
  • Each associate is expected to, within their ability, all reasonable requests by management.
Pinnacle Hotel Management
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